Kitchener: The Aud


Fan Help Line

Have a concern? Need Assistance?

We are committed to creating a safe, comfortable, and enjoyable experience for all fans at The Aud.
If you have a concern during most ticketed special events at The Aud, you can SMS text your request via mobile device.

HOW TO DO IT: Text your section, row and issue to 1-519-572-2179.
Your text will remain anonymous. Standard text rates may apply. Free with text plan.

For any concerns, please visit Guest Services at the East Ave. entrance (Door #1) or in the Main Lobby.